A complaint letter template is a formal letter which is used to register complaints about any unsatisfactory thing. That unsatisfying thing can be a product, service or even a situation. Mostly, this is used in businesses and is written by customers who were displeased with the company’s products. For example, a person buys a mobile phone from a store and decides to open it. After he or she opens it, it turns out that the product is broken. Therefore, to resolve his or her issue and demand a new mobile phone, the customer writes a complaint letter and sends it to the head office or customer service center of the company. However, before writing this, you need to gather all the information related to the company’s customer service and the problem you are facing.
Importance of Complaint Letter:
If you want to write a professional complaint letter, you should understand your purpose, problem and how this can be resolved. Basically, these are the most vital things to mention and this will make your complaint letter stand out and be effective. The sole purpose of this letter is to outline the issue you are having with reference and ask for a solution to this difficulty. Moreover, this letter should be addressed to the appropriate contact or office. Sending it to the wrong office or address can only cause trouble and discomfort for you. Whereas, its content is concerned, a complaint letter should not be more than one page. The more precise a complaint, the more it would be the better. Furthermore, it should begin with “Dear Sir or Ma’am”. All the problems should be mentioned in the complaint briefly. In conclusion, write what you would like as a result of your complaint. Then, thank the customer service representative in very polite words. Lastly, sign the letter at the end.
Templates for Complaint Letter:
